Before using the online store www.olympiashot.pl, the Service Users are required to read the Regulations.
REGULATIONS OF THE ONLINE STORE WWW.OLYMPIASHOT.PL
I. General provisions
III. Type and scope of electronic services
IV. Conditions for the provision and conclusion of contracts for the provision of electronic services
V. Conditions for the conclusion of sales contracts
VI. Payment methods
VII. Cost, delivery date and methods
VIII. Conditions for terminating contracts for the provision of electronic services
IX. Product guarantee
X. Complaint procedure
XI. Right to withdraw from the contract
XII. Intellectual Property
XIII. Provisions concerning entrepreneurs (B2B)
XIV. Reverse VAT charge
XV. Final Provisions
I. GENERAL PROVISIONS The online store operating at www.olympiashot.pl is run by AP Polska Kiecoń Spółka z ograniczoną odpowiedzialnością spółka komandytowa, NIP: 5482514673, REGON: 240588183, place of business and address for delivery: ul. Skoczowska 26, Ustron 43-450, e-mail address (e-mail): email@example.com, tel. +48 725 560 100 Shop www.olympiashot.pl operates on the principles set out in the Regulations. The Regulations specify the types and scope of services provided electronically by the Store www.olympiashot.pl, the rules for the provision of these services, conditions for concluding and terminating contracts for the provision of electronic services and Product Sales Agreements, as well as the complaint procedure. Each Service Recipient, upon taking steps to use the Electronic Services of the Store www.olympiashot.pl, is obliged to comply with the provisions of these Regulations. The condition for placing an Order in the Store by the Customer is to read the Regulations and accept its provisions when placing the Order. The www.olympiashot.pl store conducts retail sales of Products via the Internet in Poland and in other European Union countries. The Store informs that legal requirements regarding the possession, use and purchase of Products may be specified in different countries. In the case of Orders from outside Poland or travel with a Product purchased in the Store, the responsibility of possessing and using specific categories of Products as well as the responsibility of knowing local law and the obligation to comply with it lies with the Customer. When purchasing Products, the Customer must be an adult with full legal capacity. Products offered in the Store are new, free from legal defects and have been legally introduced on the Polish market. All trade names, Product names, company names and their logos used on the Store's website at www.olympiashot.pl belong to their owners and are used only for identification purposes. They may be registered trademarks. All materials, descriptions and photos presented on the Store's website at www.olympiashot.pl are used for informational purposes. In matters not covered by these Regulations, the provisions of the Act on the provision of electronic services of July 18, 2002 (Journal of Laws No. 144, item 1204, as amended), the Act on Consumer Rights of May 30, 2014 ( applicable) shall apply . Journal of Laws of 2014 item 827), Civil Code Act of April 23, 1964 (Journal of Laws No. 16, item 93 as amended) and other relevant provisions of Polish law.
II. DEFINITIONS CHAT - an electronic service made available to the Service Recipients by the Service Provider enabling conversations between currently logged in Service Recipients and the Service Provider's representatives.
DAY WORKING - one day from Monday to Friday, excluding statutory holidays. REGISTRATION FORM - a form available on the website www.olympiashot.pl enabling the creation of an Account.
ORDER FORM - a form available on the website www.olympiashot.pl enabling placing an Order. CONSUMER - a natural person who performs with the entrepreneur a legal act not related directly to its business or professional activity. CUSTOMER - a Service Recipient who intends to conclude or concluded a Sales Agreement with the Seller. ACCOUNT - marked with an individual name (username) and a password set of resources in a data communication system provider, which data are collected Client including the information of the complex orders.
REGULATIONS - these Regulations of the Store. SHOP - Online store of the Service Provider operating at www.olympiashot.pl
SELLER, SERVICE PROVIDER - AP Polska Kiecoń Sp. z o.o. Sp. k. , NIP: 5482514673, REGON: 240588183, place of business and address for delivery: ul. Skoczowska 26, 43-450 Ustroń, e-mail address: firstname.lastname@example.org, tel. +48 725560100
OPINION SYSTEM - an electronic service made available to Customers by the Service Provider, enabling the posting of opinions on the course and implementation of the transaction.
PRODUCT - a movable item or service available in the Store, which is the subject of the Sales Agreement between the Customer and the Seller.
AGREEMENT FOR SALE - Product Sales Agreement concluded between the Customer and the Seller through the Store. recipient of the service - a natural person, legal person or organizational unit without legal personality, which the law grants legal capacity using the Electronic Service.
ELECTRONIC SERVICE - a service provided electronically by the Service Provider to the Customer via the Store.
ORDER - Customer's declaration of intent constituting an offer to conclude a Product Sales Agreement with the Seller.
NEWSLETTER - Electronic Service that allows the Service Recipient to subscribe to and receive to the email address provided by the Service User free information from the Service Provider regarding Products available in the Store.
III. TYPE AND SCOPE OF ELECTRONIC SERVICES The Service Provider through the Store allows the use of Electronic Services such as concluding Product Sales Agreements, maintaining an Account in the Store, Newsletter, Chat, and posting opinions. The provision of Electronic Services to Customers in the Store takes place under the conditions set out in the Regulations. The Service Provider has the right to place advertising content on the Store's website. These contents are an integral part of the Store and the materials presented in it.
V. CONDITIONS FOR CONCLUDING SALES AGREEMENTS Information on the Store's websites does not constitute an offer within the meaning of the law. By placing an Order, the Customer places an offer to buy a specific Product under the conditions specified in its description. The Product price shown on the Store's website is given in Polish zlotys (PLN) and contains all components, including VAT. A product delivered outside the European Union may result in the customer being obliged to pay customs duties or applicable tax in accordance with the regulations in force in the country of destination. In order to obtain additional information, the Customer is asked to contact the competent customs or excise authority. The price does not include delivery costs. The Store reserves the right to introduce new Products to the range and carry out promotional campaigns on the Store's websites. The Product price shown on the Store's website is binding when the Customer places the Order. This price will not change regardless of price changes in the Store that may appear in relation to individual Products after the Customer has placed the Order. Products in the promotion (sale) have a limited number of items and Orders will not be processed in the order in which they are received until stocks of a given Product run out. In order to place an Order, the Customer is not obliged to register an Account in the Store. Orders can be placed: through the website using the order form (Shop www.olympiashot.pl) - 24 hours a day throughout the year, via e-mail to the following address: email@example.com, phone: +48 725 560 100 Shop implements Orders placed from Monday to Friday during the Store's business hours, i.e. from 08:00 to 18:00 Orders placed on Business Days after 15:30, on Saturdays, Sundays and holidays, will be considered the next Business Day. Conclusion of the Sales Agreement. To conclude a Sales Agreement, it is necessary for the Customer to place Orders in advance using the methods provided by the Seller. After placing the Order, the Seller immediately confirms its receipt while accepting the Order, which binds the Customer with his Order. Acknowledgment of receipt and acceptance of the Order to achieve by sending an e-mail that contains confirmation of all the essential elements of orders, printing of withdrawal, these Regulations contains the information about the right to withdraw from the contract. As soon as the Customer receives the e-mail message referred to in point 9 lit. b) a Sales Agreement is concluded between the Customer and the Seller. Each Sale Agreement will be confirmed by a proof of purchase (VAT invoice) in an electronic form issued in accordance with the principles contained in the Act on tax on goods and services of March 11, 2004 (Journal of Laws of 2004, No. 54, item 535 of as amended ). At the customer's request, a traditional VAT invoice is issued immediately. If the Customer purchases a Product as an entrepreneur, he should indicate this fact in the Order and indicate the required details of the entity to which the relevant VAT invoice is to be issued. If you place an Order for Products subject to special legal requirements, resulting from the Act of 22 June 2001 on the performance of business activities in the field of production and trade in explosives, weapons, ammunition, and products and technology for military or police purposes, the Customer will contact Store representative in order to obtain additional personal data of the Customer (in particular PESEL number, ID number and series, registered address), necessary to complete the Order in accordance with the above. law. If the Customer finds during ordering any irregularities in the way the Order placement mechanism works (conclusion of the contract), in particular incorrect calculation of the value of the Products ordered or shipping costs. The customer has the right to submit a complaint in this regard in writing to the following address: OlympiaShot AP Polska Kiecoń Spółka z ograniczoną odpowiedzialnością spółka komandytowa, ul. Skoczowska 26, 43-450 Ustroń or via e-mail to the e-mail address: firstname.lastname@example.org. The customer will be notified of the complaint consideration by phone, in writing or by e- mail, within 7 Business Days from the date OlympiaShot receives the complaint.
VI. WAYS OF PAYMENT The Seller provides the following payment methods: payment by traditional transfer to the Seller's bank account, payment on delivery for the so-called cash on delivery, payment through electronic payment services, in case of transfer payments, payments to be made to the bank account number 87 8126 0007 0029 7602 2000 0010 (Bank Sp OL dzielczy Jump bed w) transfer title should f y type the Æ "Zam bed WIENIE No. ........ " In the case of payment via electronic payment services, the Customer makes the payment before the start of the Order. Electronic payment services allow you to make payments by credit card or quick transfer from selected Polish banks. The product will not be sent until it has been paid for. The Customer is obliged to pay the price under the Sales Agreement within 5 Business Days of its conclusion, unless the Sales Agreement provides otherwise.
VII. COST, DATE AND METHODS OF DELIVERY Product delivery costs are determined during the Order submission process and depend on the choice of payment method and delivery method of the purchased Product. Products purchased in the Store are sent to the Customer via the postal operator or courier to the delivery address indicated in the Order Form. The Product delivery date consists of the time of completing the Product and the time of delivery of the Product by the carrier: The time of completing the Product is from 1 to 14 Business Days. Product delivery by the carrier takes place within the period he declares, i.e. from 1 to 15 Business Days (delivery takes place only on Business Days, excluding Saturdays, Sundays and holidays). Product delivery outside of Poland takes place within the period declared by the carrier, i.e. from 4 to 20 Business Days (delivery takes place only on Business Days, excluding Saturdays, Sundays and holidays). The customer has the right to check the contents of the shipment in the presence of a carrier representative to verify that there was no damage to the Product during delivery. If you notice damage to the shipment or Product or the content of the shipment does not match the VAT invoice, please prepare a proper report with the courier in accordance with transport law and implementing regulations. In cases where the delivery cannot take place in the form chosen by the Customer, the Seller informs the Customer about the need to change the form of delivery immediately by offering replacement forms.
VIII. CONDITIONS FOR TERMINATION OF CONTRACTS FOR THE PROVISION OF ELECTRONIC SERVICES Termination of the contract for the provision of Electronic Services: The contract for the provision of Electronic Services of a continuous and indefinite nature (e.g. Account maintenance) may be terminated. The Service Recipient may terminate the contract with immediate effect and without indicating the reasons by sending an appropriate statement via e-mail to the following address: email@example.com The Service Provider may terminate the contract for the provision of Electronic Services of a continuous and indefinite nature in the event that the Service Recipient violates the Regulations, in particular when it provides unlawful content after an unsuccessful prior call to stop violations with an appropriate deadline. In this case, the contract expires after 7 days from the date of submission of the declaration of intent to terminate it (notice period). Termination leads to termination of the legal relationship with effect for the future. The Service Provider and the Service Recipient may terminate the contract for the provision of Electronic Services at any time by mutual agreement of the parties.
IX. PRODUCT GUARANTEE All Products offered in the Store have a manufacturer's guarantee valid in the Republic of Poland. The standard warranty period for Products is 12 months and is counted from the date of delivery of the Product to the Customer. The document entitling to warranty protection is the proof of purchase. The warranty does not exclude the rights arising from the warranty for physical and legal defects of the Product specified in the Civil Code.
X. COMPLAINTS PROCEDURE Complaints under the warranty: The basis and scope of liability of the Seller to the Customer who is a Consumer, under the warranty covering physical and legal defects, are set out in the Civil Code of April 23, 1964 (Journal of Laws No. 16, item 93, as amended) If you want to make a complaint, please contact the OlympiaShot office . Notifications about defects regarding the Product and submission of the relevant request may be made by e-mail to the following address: firstname.lastname@example.org or in writing to the following address: ul. Skoczowska 26, 43-450 Ustroń The above messages should provide as much information and circumstances regarding the subject of the complaint as possible, in particular the type and date of irregularities and contact details. The information provided will significantly facilitate and accelerate the complaint handling by the Seller. When it is necessary for the assessment of physical defects of the Product, you must provide: - personally ś of the headquarters company - transmission wit k ± at the address: ul. Skoczowska 26, 43-450 Ustro ñ along with a description of the complaint, photocopy ± proof of purchase cards and ± warranty ± . Seller will address a ę to for meals Customer niezw wit ophthalmically, not Mr. Oz her than desired within 14 days. Answer ¼ of the complaint is sent on a durable medium, in particular on specified by you e-mail or in any other manner provided by the Client. In the case of a complaint from a Customer who is a Consumer - not considering the complaint within 14 days is tantamount to its consideration. In related ± connection with reasoned ± Complaints ± Customer b ę d ± lying Consumer Seller covers the costs of collection, delivery and replacement of the Product free of defects. Complaints related ± associated with COG experience Us wit ug Electronic by Us wit ugodawc ę : Complaints related ± associated with the provision of electronic services via the Store Client can be made via e-mail at: email@example.com In the above e-mail provide as much information and circumstances as possible regarding the subject of the complaint, in particular the type and date of irregularities and contact details. The information provided will significantly facilitate and accelerate the consideration of complaints by the Service Provider. Consideration of the complaint by the Service Provider takes place immediately, not later than within 14 days. The Service Provider's response to the complaint is sent to the Customer's e-mail address provided in the complaint application or in another manner provided by the Customer.
XI. RIGHT OF WITHDRAWAL FROM THE CONTRACT Subject to point 9 of this chapter, the Customer who is also a Consumer who has entered into a distance contract may withdraw from it without giving reasons by submitting a relevant statement within 30 days. To meet this deadline, it is enough to send a statement of withdrawal from the contract. In the event of withdrawal from the contract, the Sales Agreement is considered null and void, and the Consumer is obliged to return the Product to the Seller or hand it over to a person authorized by the Seller for collection immediately, but no later than 14 days from the day on which he withdrawn from the contract, unless the Seller has proposed that he will pick up the Product himself. To meet the deadline, it is sufficient to return the Product before its expiry. The consumer is responsible for reducing the value of the Product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product. Subject to points 5 and 6 of this chapter, the Seller shall refund all payments made by the Consumer related to the Sales Agreement, from which the Consumer withdraws, using the same method of payment as used by the Consumer, unless the Consumer has expressly agreed to a different method of return which is not binding for him at no cost. If the Consumer has chosen a method of Product delivery other than the cheapest regular delivery method offered by the Store, the Seller is not obliged to refund the additional costs incurred by the Consumer. The consumer withdrawing from the Sales Agreement, in accordance with point 1 of this chapter, bears only the costs of returning the Product to the Seller. If the Seller has not offered to collect the Product from the Consumer himself, he may withhold the reimbursement of payments received from the Consumer until he receives the item back or the Consumer provides proof of sending it back, depending on which event occurs first. The thirty-day period within which the Consumer may withdraw from the contract shall be counted from the day on which the Consumer took possession of the Product. The right to withdraw from a distance contract is not entitled to the Consumer in the case of a Sales Agreement: in which the subject of the service is a non-prefabricated item, manufactured according to the specifications of the Consumer or serving to satisfy his individual needs, in which the subject of the provision is an item delivered in a sealed package, which after opening the package can be returned due to health protection or hygiene reasons, if the packaging has been opened after delivery, in which the subject of the service is an item subject to rapid deterioration or having a short shelf life, in which the subject of the service are items that after delivery, due to their nature, they are inseparably connected with other things, in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the packaging was opened after delivery, in which the object delivery is the provision of books, dailies, periodicals or magazines, with the exception of subscription contracts, in which the subject of the service is the provision of digital content that is not recorded on a tangible medium, if the performance of the service began with the express consent of the consumer before the deadline to withdraw from the contract and after being informed by the entrepreneur about the loss of the right to withdraw from the contract. The right to withdraw from the Sales Agreement is vested in both the Seller and the Customer (Consumer) in the event of the other party's failure to perform its obligations within a strictly defined period. The Customer who is also a Consumer who has concluded a distance contract may also replace the Product with a full-fledged one. The rules of withdrawal from the contract described in this chapter shall apply accordingly.
XII. INTELLECTUAL PROPERTY All content posted on the website at www.olympiashot.pl enjoys copyright protection (and subject to point 12 of Chapter I and elements used under license, transfer of copyright or fair use) are the property of AP Polska Kiecoń Limited Liability Company limited partnership The Service Recipient bears full responsibility for damage caused to the Service Provider, which is a consequence of using any content on the website www.olympiashot.pl, without the consent of the Service Provider. Subject to points 3 and 4 of this chapter, any use by anyone, without the Service Provider's express written consent, of any of the elements and contents of the website www.olympiashot.pl constitutes a violation of the copyright of the Service Provider and results in civil and criminal liability. Customers may use the works and databases contained on the Store's website only to the extent of fair use specified in the provisions of the Act of 4 February 1994 on Copyright and Related Rights and the Act of 27 July 2001 on the protection of databases. In particular, except for the cases specified in these provisions, they are prohibited for commercial purposes without the prior written consent of the Service Provider: reproduction, copying, transmission, distribution or storage of part or all of the content of the website. OlympiaShot , unless otherwise stated in the Regulations. The Service Provider authorizes the Customer to use, on the basis of a non-exclusive, free and non-transferable license, to use the proprietary copyrights to materials contained on the Store's website only to become familiar with the presentation of Products sold by OlympiaShot and to conclude a Sales Agreement and services provided electronically Newsletter and Account maintenance. By sending a photo and description with the intention of placing them on the website www.olympiashot.pl, the Service User grants the Service Provider a free, non-exclusive license to use the copyrights to the photo, in accordance with the following rules. The license authorizes the Store to use the photo for an indefinite period (license period) on the website of the online store www.olympiashot.pl and profiles kept for the Service Provider on social networking sites such as Facebook. The license authorizes the use of a photo with a description in each of the following fields of use, including: in the scope of recording and reproduction of a photo - production of photo copies by any technique, including printing, reprographic, magnetic recording and digital technique, in the scope of rotation of the original or copies, on whose photo has been recorded - placing on the market, entering into computer memory, lending or renting, in the scope of distributing the photo, in a manner other than specified above - public performance, exhibition, displaying, reproducing, broadcasting and rebroadcasting, in particular on the Internet, as well as public sharing of the photo in such a way that everyone can access it at the place and time of their choice. The license authorizes the use of a photo with a description throughout the world. In addition, the Service Recipient exercising his property and personal copyrights: he consents to the Store, without the need for additional consent of the Service Recipient, develop photos, by making shortcuts, digital treatments to adapt them to the Store's requirements, transforming the photo to a format that allows use him in the manner chosen by the Store, changes consisting in reducing, increasing, cropping, etc., combining with other works within the meaning of the Copyright and Related Rights Act, and for the Store to use these studies in the fields of exploitation indicated above; allows the Store to exercise dependent copyright, including in particular permission to use the elaborations of the photo and to dispose of these elaborations in the fields of exploitation indicated above; authorizes the Store to destroy the recording of a photo taken by the Store, without the need for additional consent of the Service Recipient, transfers to the Store the right to authorize the exercise of dependent copyright on the photo. In addition, the Service Recipient declares that: he is the sole creator of the photo sent with the description or has all the property copyrights to the photo with the description, he personally and independently manages his own copyright, no one is entitled to represent his rights in this regard, and that his rights to the photo, they are in no way limited or encumbered that no third parties will not make claims against the Store with any claims or requests under the License granted and for the Store exercising the rights transferred by the Service Recipient, persons appearing in the pictures whose consent is necessary for their publication, they agreed to the publication of the photo and declared that this issue would not infringe their personal rights, at each request of the Website they would present appropriate documents confirming the legal status referred to in this section of the Regulations. The Service Recipient sending a photo and other content to the Store bears sole responsibility for infringements of the proprietary and related copyrights and personal rights of third parties, and in the event of any person making any claims or claims in relation to the Website or the Service Provider, I undertake to release the Website or the Service Provider from all liability and to completely satisfy third party claims in this regard.
XIII. PROVISIONS CONCERNING ENTREPRENEURS (B2B) This chapter contains provisions only for non-consumer customers. The Seller has the right to withdraw from the Sales Agreement concluded with a Customer who is not a Consumer within 14 Business Days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may occur without giving a reason and does not give rise to any claims on the part of the Customer who is not a Consumer against the Seller. The Seller has the right to limit the non-Consumer Customers payment methods provided by him, including requiring the prepayment of part or all of the sale price regardless of the method of payment chosen by the Customer and the fact of concluding the Sale Agreement. The benefits and burdens associated with the Product and the risk of accidental loss or damage to the Product shall pass to the Customer who is not a Consumer at the moment the Seller issues the Product to the carrier. In such a case, the Seller shall not be liable for any loss, defect or damage to the Product arising from the moment the Product is accepted for transport until it is delivered to the Customer, as well as for any delay in the shipment. In the case of sending the Product to the Customer via the carrier, the Customer who is not a Consumer is obliged to examine the shipment in time and in the manner adopted for such shipments. If it finds that during transport there was a loss or damage to the Product, it is obliged to perform all actions necessary to determine the liability of the carrier. The Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without indicating the reasons by sending the Customer who is not a Consumer a notice of termination.
XIV. REVERSE VAT CHARGE From 1 July 2015, the following goods are covered by the so-called inverted burden of VAT: - Portable COG in machines for automatic processing of data of <= 10 kg, such as laptop and notebook computers; handhelds (eg. notebooks computer), and the like - only portable computers, such as tablet PCs, notebooks, laptops, - Mobile network Mobile Yellow rkowych or for other wireless networks you itch only mobile phones turtle rkowe, including smart phones - Consoles for video games (of a kind used with a television receiver or stand alone screen) and other arcade or gambling equipment with an electronic display - excluding parts and accessories. The mechanism inverted the burden of VAT on the goods referred to in paragraph 1 of this Section shall apply in the case of joint fulfillment of the following reasons: - Buy ± agent is a taxpayer for kt ó rhyme referred to in Article. 15 of the Act on tax on goods ó in us and wit ug, VAT-registered active - itch the exposure to the SC commodity turtle in within a single economic transaction involving the goods, without the amount of the tax exceeds the amount of 20 000 zł. An economic transaction referred to in point 2 of this chapter is considered to be a transaction involving a contract under which one or more deliveries of goods listed in point 1 occur, even if they are made on the basis of separate orders or more invoices are issued documenting individual delivery. An economically homogeneous transaction referred to in point 2 of this chapter shall also be considered a transaction involving more than one contract referred to in point 3 of this chapter if the circumstances surrounding the transaction or the conditions under which it was carried out deviate from the circumstances or conditions usually found on the market in the goods listed in point 1 of this chapter. After placing the Order by the Customer, if it concerns Products listed in point 1 of this chapter as part of economically uniform transaction, the value of which exceeds PLN 20,000 net, an employee of OlympiaShot will contact the Customer in order to determine the terms of the contract. In the case of economically uniform transactions that meet the conditions described in point 2 of this chapter, the payment of the price for goods may only be made from the Customer's payment account, including using a payment card or similar payment instrument that allows identification of the person submitting the payment order or in the installment system. When subject to the transaction mechanism inverted the burden of VAT, OlympiaShot reserves the right to request delivery of the original documents listed below in order to issue the document correction rate of VAT: - the COG statement issued by the Tax Office that the customer is an active VAT taxpayer - not older than 14 days , - a ś experience of the individual, f that is authorized desired empowered to jam ± stretching liabilities ± for ñ on behalf of the Client with legible signature and seal ę you ± corporate ± along with the bank account number from which you made the payment / has been allocated card - confirmation of Mr. wit payment ś you. Shop OlympiaShot verify whether the customer about kt ó rhyme mentioned in paragraph 7 of this section wit u, listed as active VAT and in case of positive verification issue invoices to the rate adjustment "NP" and the customer pays the VAT refund. In cases of transactions where one or more deliveries of goods listed in point 1 of this chapter occur, even if they are made on the basis of separate orders or more invoices are issued documenting individual deliveries, considered as an economically uniform transaction, the Customer is obliged to accept and signing relevant accounting documents issued by OlympiaShot in order to meet the obligations provided for in the so-called reverse charge of VAT. XV. FINAL PROVISIONS Agreements concluded through the Store are concluded in accordance with Polish law. The choice of Polish law does not lead to depriving the Consumer of a higher level of protection than that which would provide him with the law in force in his country of origin. In the event of any non-compliance of any part of the Regulations with applicable law, instead of the challenged provision of the Regulations, the relevant provisions of Polish law shall apply. Any disputes arising from Sales Agreements between the Store and Consumers will be resolved first by negotiation with the intention of resolving the dispute amicably. If, however, this would not be possible, or would be unsatisfactory for either party, the disputes will be resolved by a competent common court, in accordance with point 4 of this chapter. Court settlement of disputes: Any disputes arising between the Service Provider and the Service Recipient (Customer) who are also a Consumer shall be submitted to the competent courts in accordance with the provisions of the Code of Civil Procedure of November 17, 1964 (Journal of Laws No. 43, item 296, as amended). Any disputes arising between the Service Provider and the Service Recipient (Customer) who is not also a Consumer shall be subject to the court having jurisdiction over the Service Provider's seat. The Customer who is a Consumer also has the right to use out-of-court dispute resolution, in particular by submitting after the complaint procedure an application to initiate mediation or an application for consideration of a case by an arbitration court (the application can be downloaded at http://www.uokik.gov. com / download.php? file = 6223). The list of Permanent Consumer Arbitration Courts operating at the Provincial Inspectorates of the Trade Inspection is available on the website: http://www.uokik.gov.pl/wazne_adresy.php#faq596). The consumer may also use the free assistance of the poviat (municipal) consumer ombudsman or social organization whose statutory tasks include consumer protection. Out-of-court claims after the complaint procedure is free. In order to resolve the dispute amicably, the consumer may in particular lodge a complaint via the ODR (Online Dispute Resolution) online platform , available at: http://ec.europa.eu/consumers/odr/